Personal service impresses Red Cross customer
The North and Central Florida regional offices of the American Red Cross are regular ServiceMaster Clean customers but the Restore brand stepped in recently to remedy a water loss caused by the recent hurricanes. David Koeppel, strategic sales manager, coordinated the job for Rachel Broadwater, regional chief administrative officer for the Red Cross, with SVM by Lewis Construction of Warren, Ohio, which had mobilized in advance of the storms.
Broadwater was duly impressed. “The ServiceMaster team out of Ohio,” she wrote, “were frankly some of the nicest and most professional and hardworking people I’ve had the luxury of meeting. It was a joy to work with them and we are all dry!”
Rachel also told David about one of her employees in Georgia whose home had up to 36 inches of ground water intrusion in places. The home was uninsured and the employee and her family were overwhelmed. Koeppel called the Red Cross employee, helped reassure her that everything would be OK, and is assisting her through the restoration process.
Incidentally, ServiceMaster is the exclusive sponsor of the Red Cross emergency app, which alerts people of significant weather events and provides expert disaster preparedness safety advice.
Florida customer impressed by Ohio franchise
Fidelity National Title of Florida, Inc., was one of many businesses affected by Hurricane Irma - and one of many that witnessed the professionalism of a ServiceMaster Restore franchise. ServiceMaster by Lewis Construction of Warren, Ohio, impressed the Venice, Fla., company, which sent periodic progress reports:
"Bill and his tech Johnny were here at 8 a.m. They have sprayed an antibacterial spray on carpet and tile area. They have set up four additional blowers. They will be back in morning to check on it. They said about two days before they can have the crew come in to clean the carpet and see if it can be saved.
"ServiceMaster by Lewis Construction is complete with all their services. The carpet was cleaned yesterday. I just want to convey that they were the most polite, kind and hard-working gentlemen I have encountered. Bill and Johnny were fantastic with their work ethic and services they provided. I would highly recommend them to anyone.
"The door guy was here yesterday; drywall is all finished. Just need paint, trim replaced and door fixed."
No doubt the job was completed and everyone at Fidelity National Title of Florida, Inc., is back at work.
Hurricane recovery season in full swing
While much of the country attempts to dig a little deeper to send supplies and funds to hurricane ravaged Texas and Florida, flood and storm damage recovery teams head in with their expertise to begin the rebuilding process. Hats off to the local ServiceMaster teams working around the clock in Houston, Galveston, Beaumont and southwestern Louisiana to help those in need following Hurricane Harvey. Thoughts and prayers go with those local team members now gearing up to aid Hurricane Irma survivors across Florida, as well as in Georgia and South Carolina.
Best of the Best Gold Winner
In April, ServiceMaster Restoration by Lewis Construction was voted Best of the Best Gold winner in 4 categories as voted by readers of the Tribune Chronicle. Rated by consumers as the top pick in the following categories: Disaster Restoration, Pressure Washing, Carpet & Rug Cleaner and Upholstery Cleaning. Also Lewis Construction was voted a gold winner in the General Contractor category.
Corporate Achiever Award
On April 8, 2016, at the corporate spring meetings in Chicago ServiceMaster Restoration by Lewis Construction received an award given in recognition of our commitment to the marketplace and achieving outstanding revenue growth and service to our customers for the year 2015. This qualifies the company for the Corporate Expert Award which recognizes the top 6 franchises in the country. ServiceMaster by Lewis Construction last won this award in 2012.
Sponsor of Guns vs Hoses
In April, ServiceMaster Restoration by Lewis Construction sponsored a local charity basketball game. The game was between Howland Police Department and Fire Department and proceeds benefited the Howland Community Stadium Foundation.
HBA Akron Home & Flower Show
February 26-28 2016, ServiceMaster Restoration by Lewis Construction exhibited in the annual HBA Home & Flower Show. We took part in the 3 day event to promote our carpet cleaning, floor care, and pressure washing services to attendees from various surrounding counties.
Business Journal 2016 Growth Report
In the February, 2016 edition ServiceMaster Restoration by Lewis Construction was featured in the Growth Report from the Business Journal. In this story we were able to share our expected strong revenue growth for the upcoming year as well as share our two new office locations that were recently added.
On January 11, 2016, ServiceMaster by Lewis Construction purchased ServiceMaster of Hudson’s disaster restoration side of their business. This acquisition extended our service area into part of Cuyahoga county. We also maintained our presence in that area with a small satellite office at their location.
On December 15, 2015, ServiceMaster by Lewis Construction purchased an existing franchise and took over ownership in Mentor, OH. This franchise covers Lake and Geauga counties and will be added to the growing market Lewis services.
On Thanksgiving Day, 2015, ServiceMaster Restoration by Lewis Construction donated and passed out 2,500 bottles of water to runners who participated in the annual run. We are proud to continue our support each year for this great holiday tradition.
On August 30, 2015, ServiceMaster Restoration by Lewis Construction sponsored the annual Panerathon run at the Covelli Centre in Youngstown, Ohio that raises money for The Joanie Abdu Comprehensive Breast Care Center. In addition we had a team of ten employees who took part in the walk sporting yellow and pink tie dye ServiceMaster shirts.
In October 2014, ServiceMaster by Lewis Construction purchased an existing franchise in Akron to expand our territory to include Portage, Summit, and Medina counties. This acquisition doubles our service area.
ServiceMaster by Lewis to Open in Boardman
Lewis Construction Inc. will open its second ServiceMaster facility in the Mahoning Valley on May 22 in Mahoning Township. That location will serve Austintown, Mahoning, Canfield, Poland, Youngstown and other areas in southern Mahoning County.
Blood drive planned
In conjunction with the Howland July 4 festivities, Lewis Construction and Servicemaster are sponsoring an American Red Cross blood drive from 8 a.m. to 1 p.m. Thursday at 175 Shaffer Road, across from the high school.
Business flooded again
A doctor's office in Niles is flooded for the second time in 18 months after heavy rains on Tuesday. The Mueller Family Practice building on Route 46 in Niles was flooded when water from heavy rains rushed from the cemetery across the street.